I had my appt today - it was a waste of time, nothing even remotely decent for 4 seats. The only people who might upgrade this year would be 2 seat accounts at the back rows of the premium boxes, most likely people who became STH'S in the last year or so.
So I guess the Sox at least put a process together. The problem is the Sox keep a number of premium seats as "house accounts" so they can provide seats to VIP's etc. Last year I was taken to a Sox / Yankees game by a vendor and these seats were several sections closer to home plate and seven rows closer to the field. He bought the tickets on game day. When I asked my rep if i could relocate to those seats he said they weren't available that they were a house account. Oh well.
"Call your sons! Call your daughters! Call your friends! Call your neighbors! Mark Buehrle has a perfect game going into the ninth!"