Originally Posted by Mr. Jinx
Heck, going to just about any other team's home game and then going to a Sox game is jolting. Sox are easily the worst in terms of overall quality, friendliness, and helpfulness of their staff that I've seen at a MLB game.
I agree in my limited experience of going to other ballparks. There's a "hardness" at the Cell that just doesn't exist elsewhere. At this point, I don't expect that to change under the current ownership and marketing staff. They've heard the complaints that are found in this thread for years and yet nothing really changes. There's just an overriding weird vibe in this organization. Instead of treating you as a valued customer, they look at you as an inconvenience. It's particularly galling when you consider the cost of everything.