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  #1  
Old 01-31-2013, 02:00 PM
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Chez Chez is offline
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Default White Sox Season Ticket Seat Relocation

Seems like every year many season ticket holders grumble about the Sox system (or lack thereof) for upgrading or changing season ticket locations. This afternoon I received an e-mail from my season ticket rep advising of a new system that appears to be more transparent and fair than the previous system.

All ST holders (I'm in a full season group but I would expect this also applies to partial season plans) receive an on-line appointment time during which they can see what locations are available and relocate if they desire. The appointment times last for several days. Mine starts tomorrow at 2 pm and ends on 2/6.

I'm likely not going to relocate (my current location is pretty damn good), but it's nice to see the team implement a system that appears to be more fair than the old "system" -- i.e. there was no old system.
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Old 01-31-2013, 02:08 PM
WhiffleBall WhiffleBall is offline
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I received the same e-mail. My appointment is next Tuesday. This will be my eighth year as season ticket holder but I upgraded seats two years ago. My guess is that the appointment is set by seniority as it should be. Also not sure I will move but it is nice to now have this option.
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Old 01-31-2013, 02:13 PM
Harry Potter Harry Potter is offline
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I received the e-mail as well. I talked to my ticket rep in late December and was able to relocate my full-season ticket plan then but regardless, it's nice to finally see some transparency regarding the whole relocation process.
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Old 01-31-2013, 02:14 PM
Jerko Jerko is offline
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I haven't sat in my seat in 7 seasons. But it is an aisle seat right by the bullpen which makes it easier to sell.
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Old 01-31-2013, 02:46 PM
Jason82807 Jason82807 is offline
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Excellent idea. I highly doubt my seats will move but I love the transparency.
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Old 01-31-2013, 03:11 PM
palehosepub palehosepub is offline
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The lack of process and relocation transparency has been a personal crusade of mine for a long time, looks like they finally are gong to address it. I have mentioned it over the years to my reps, to my reps bosses and in every customer survey I have ever taken.

I have had people sit around me or in front of me that were new STH's and we have been one since 1991 (we are a group of 6 guys sharing 4 seats for 81 games). I never understood the process and haven't had options to move in 10 years. I have also watched people around me move to better seats with less seniority. We have a decent location in the middle of section 123 but I get frustrated that I have not moved since 2002 and even then the move was very minor. I want to get closer to the plate and closer to the field.

I hope there is an upgrade available for us on Monday , even if it is more expensive.

Ironically, I also had two personal LD box seats since 2005 that were near the back of the lower deck. When I was told I could not improve my location I cancelled them in December and received my deposit back. Did they not know of this upgrade process back in December? They may have been able to retain two more individual seats with a little communication.
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Old 01-31-2013, 03:41 PM
DeadMoney DeadMoney is offline
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Quote:
Originally Posted by palehosepub View Post
The lack of process and relocation transparency has been a personal crusade of mine for a long time, looks like they finally are gong to address it. I have mentioned it over the years to my reps, to my reps bosses and in every customer survey I have ever taken.

I have had people sit around me or in front of me that were new STH's and we have been one since 1991 (we are a group of 6 guys sharing 4 seats for 81 games). I never understood the process and haven't had options to move in 10 years. I have also watched people around me move to better seats with less seniority. We have a decent location in the middle of section 123 but I get frustrated that I have not moved since 2002 and even then the move was very minor. I want to get closer to the plate and closer to the field.

I hope there is an upgrade available for us on Monday , even if it is more expensive.

Ironically, I also had two personal LD box seats since 2005 that were near the back of the lower deck. When I was told I could not improve my location I cancelled them in December and received my deposit back. Did they not know of this upgrade process back in December? They may have been able to retain two more individual seats with a little communication.
This certainly seems like weird timing to start the relocation process. If this happens earlier in future off seasons, while not allowing new STHs to pick their seats until after this process gets completed, then this is well done by the Sox. I guess we'll have to wait and see, but call me cautiously optimistic on that front.
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