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  #18  
Old 01-30-2020, 10:41 AM
kobo kobo is offline
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Join Date: Apr 2005
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Quote:
Originally Posted by DumpJerry View Post
I still strongly urge those who want to let the organization hear their voice to mail a letter to the team by US Mail.

I'm willing to bet there are thousands of new tweets each day for them to wade through not to mention even more emails.

A letter dropped on your desk does not get ignored. Social media (Twitter, Facebook) is for being the Town Crier.
Strongly disagree here. A letter can be read and then simply thrown away or shredded. A tweet though, makes an impression. It's seen by thousands of people, gets shared by people and can get shared across platforms. In today's world it is the most effective way to grab a business's attention. A friend was recently telling a story about an issue they had with Hertz and had been on the phone for 45 minutes trying to resolve an issue. Gave up, went on twitter and got a response back in 2 minutes.
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